Email notifications help you stay informed about activity on your boards, cards, and tasks. You can choose to turn notifications off, receive a smart summary, or customize exactly which notifications you'd like to receive.
Accessing Email Notifications
To manage your email notification preferences:
- Open the left navigation.
- Click Notifications.
- The Email Notifications page will open.
At the top of the page, you'll see three notification modes:
- Off (No Emails)
- Smart (Recommended)
- Custom (You Choose)
Off (No Emails)
Select the Off (No Emails) tab if you do not want to receive notification emails from Kanban Zone.
You'll see the following message:
Email notifications are off. You will not receive any notification emails from Kanban Zone.
Note: Card and task date reminders are not affected by this setting and will continue to be sent.
Smart (Recommended)
The Smart (Recommended) option sends a summary of your most important notifications.
Notification Frequency
Choose how often you'd like to receive your notification summary:
- Every 1 hour
- Every 3 hours
- Every 6 hours
- Every 24 hours
You'll receive notifications when:
- Someone @mentions you
- A task is assigned to you
- A task is reopened
- A card you own or watch is blocked
Custom (You Choose)
The Custom (You Choose) option lets you decide exactly which notifications you'd like to receive.
Notification Frequency
As with Smart notifications, you can choose to receive email summaries every:
- 1 hour
- 3 hours
- 6 hours
- 24 hours
Personal Notifications
Choose which personal notifications you'd like to receive by using the On/Off toggle beside each option.
Available notifications include:
- Someone @mentions you (on any card or task, regardless of ownership)
- A task is assigned to you
- A card enters a column you watch (watched columns are managed directly from the board)
Card Notifications
First, choose which cards these notifications apply to:
- Own + Watch
- Watch
- Own
- Off
Then enable or disable the notifications you want:
- A card is blocked
- Any new comment (high volume—recommended only if you want complete visibility)
- Any other change (description, dates, labels, and more)
Task Notifications
Just like Card Notifications, first choose whether notifications apply to:
- Own + Watch
- Watch
- Own
- Off
Then toggle the notifications you want:
- A task is reopened
- A task is completed
- A task is updated (description, date, and more)
Weekly Email Summary
At the bottom of the Email Notifications page (available on the Off, Smart, and Custom tabs), you'll find the Email Weekly Summary section.
Here you can:
- Choose your preferred day and time to receive your weekly summary email.
- Update your time zone by clicking the Edit (pencil) icon.
Tips
- Use Smart (Recommended) if you want important updates without being overwhelmed by emails.
- Choose Custom (You Choose) if you need more control over which notifications you receive.
- If you no longer want notification emails, switch to Off (No Emails). Your card and task date reminders will still be delivered.